NewCrop’s dedicated Technical Support team will support your development team from start-up through the certification process. Once your e-prescribing services are live, we continue to support your team through new releases and implementation of additional features.
Development and Certification
Whether you choose to integrate our Surescripts certified e-prescribing solution or build your own interface, our team provides direction and support. Our experience allows us to help make e-prescribing an unobtrusive and affective piece of your application. Multiple development options and precise documentation enable rapid implementation to meet challenging deadlines.
After your NewCrop implementation is completed, we maintain a close relationship with your team. As we are vested in your success, we assist with technical issues as well as the ongoing development of system enhancements.
NewCrop uses the award-winning CRM Salesforce.com to manage customer and technical support reporting, insuring any issues are addressed in a timely and efficient manner, with complete progress visibility via the Self-Service portal.